Shipping times and costs depend on the shipping method chosen and do not include the time taken to prepare the order. At checkout you can choose between:
Standard delivery, within 3-5 working days: free of charge
Express delivery, within 1-3 working days:€ 19.00
Deliveries take place at office hours from Monday to Friday, excluding public holidays. Using the tracking number that you will be sent at the time of dispatch, you can check the expected delivery date and any updates on the status of your shipment.
Please note: for shipments to Southern Italy and islands, delivery may take one extra working day.
These delivery times do not apply for custom-made products, which take 4-8 weeks.
On tods.com we accept all the most popular payment methods and guarantee total transaction security:
Credit cards: Visa, MasterCard, American Express, JCB, Diners Card, Cart Bleue, Discover, Maestro and Visa Electron, rechargeable credit cards. The credit card payment amount is debited from your card at the time of shipment.
PayPal and PayPal Express. The amount will be debited from your account at the time of shipment
Sofort: to purchase via bank transfer. The account is debited upon completion of the order.
Alipay and UnionPay. Your account will be debited upon completion of your order.
We currently do not accept cash on delivery or payment in instalments.
Please note that at the moment, Tods Canada cannot process direct exchanges. If a different size or product is needed, please return the original order and place a new order. All returns must be made within 14 days of receipt.
Refunds are made after having verified the integrity of the returned items once they have arrived in the warehouse. This verification may take approximately 3 to 4 working days after delivery. Following the verification and acceptance of the return, we will issue the refund as soon as possible, directly to the payment method used for the purchase, and in the same currency. You will see the credit to your account within approximately one week after our refund request, depending on the time required by banking procedures.