Premium services

Either in-store or online, Tod's is at your service to provide you with the greatest customer experience.
We are at your disposal with a number of services.
Customisation

My Gommino
Custom Made

A tailor-made experience to make your Gommino a truly unique product.

With My Gommino service you can personalise your own Tod's shoes, creating your original version of this iconic model.

You can choose from a wide range of leathers, materials, colours and add the detail of your initials: our expert craftsmen will make it by hand just for you.

Customisation

Tod's My Di Bag

A tailor-made experience to make your Di Bag a truly unique and special piece. The iconic Tod’s bag is reinterpreted with bold elegance and represents a perfect balance of craftsmanship, softness and creativity. With the My Di Bag service, you can personalise your bag and create your own original version, choosing from different sizes and colours and adding your name or a word: our artisans will handcraft it just for you.

Exclusive packaging

All our orders are shipped in our elegant gift box, personalised with name and distinctive Tod's logo.
Create a unique present for someone special.
Gift Message

The gift box may also include a personalised greeting message for your loved one. Prices will not be shown.
Warranty

All Tod's products are Made in Italy. Your purchase on the official website and at our boutiques allows you to benefit from a 2-year warranty.
Free shipping

Standard shipping is always free on products
on products not on sale and provides 3-5 day wait for receipt of the order.

After-purchase services

Order tracking

By entering your e-mail address and order number you can monitor the status of your shipment at any time.

Online Return

The return service is easy and free of charge. You can have the courier pick it up free of charge at the address you indicate or take it to any UPS point.

Customer Service

Do you need help?

Our Customer Service is available Monday to Friday from 9 a.m. to 6 p.m., excluding holidays.