Discover the brand’s most iconic bag, the Di Bag, now reinterpreted in new colors and sizes today. COMPLIMENTARY GROUND SHIPPING AND FREE RETURNS Need help finding the perfect item? Schedule time with an in-store Associate via chat or video here.
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Customer service

Do you need help?

1. How can i track an order?

Tod’s allows you to monitor your order 24Hours a day and get updates on the status of your shipment.
2. Request a return or exchange

Tod’s allows you to request a return or exchange within 14 days.

Contact Us

In order to contact us, please fill in the form below. Thank you.

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Privacy Policy for Contact Request Form

We would like to inform you that we will process your personal data in compliance with the provisions of Regulation (EU) 679/2016 (hereinafter, “Regulation”), of California Consumer Privacy Act of 2018 (CCPA) and any other specific local rules applicable to the protection of personal data.
Below you will find all the information regarding our processing of your personal data when you complete this contact request form.
This Privacy Policy supplements the Privacy Policy of the Site, which we will refer to for anything not fully explained here.

  1. Data Controller

    The data controller of your personal data, which will be processed for the purposes described in the following section, is Tod’s S.p.A., with registered office in 1, Via Filippo Della Valle, S. Elpidio a Mare FM – Italy (EU).

  2. Legal Basis and Purpose of Processing

    We will process your personal data to enable us to respond to your contact request, which necessitates said processing for the performance of a contract and/or adoption of pre-contractual measures at your request.
    We may also process your personal data to fulfill any legal obligations or to pursue any of our rights or of third parties, in compliance with the conditions and constraints set by the current legislation.

  3. Processing Procedures

    We will process your personal data by means of telematic, paper and computer tools, and such processing will be based on the principles of fairness, lawfulness, and transparency to protect your rights and privacy. We will process it in a manner that will minimize the risk of destruction, loss, and unauthorized access to your data or any unauthorized or non-compliant processing.

  4. Disclosure and Dissemination of Personal Data

    We will not disseminate your personal data.
    We will not sell your personal data to third parties.
    We may disclose your personal data, always for the purposes described above, to other companies within the Tod's Group, to other companies, organizations or associations that perform technical and organizational tasks on our behalf, again consistent with attaining the purposes previously described, as well as to public authorities that make it lawful and legally required. Any transfers of your personal data outside the European Economic Area (EEA) or the US will take place only if the country of destination guarantees the same level of protection of personal data as that in the European Union (EU).

  5. Duration of Processing

    We will process your personal data for the period strictly necessary to respond to your contact request and to perform any task and operation related to your request.
    If the processing of your personal data is based on legal provisions or on any of our rights or of third parties, the processing of your personal data will be strictly limited to the time required to achieve the purposes for which the data was collected and/or processed.

  6. Your Rights

    You have the right to access your personal data, request disclosure of such data and additional details, including its use purposes and any third parties with which such data may have been shared, to correct or update it, or to delete or transmit it in a readily useable format to you or any third party. You may also request to limit or object to its processing.
    You may exercise these rights at any time by sending an email to the Data Protection Officer (DPO) at
    Remember that you can file a complaint with competent authorities if you believe that we have violated any rules concerning the protection of personal data.

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