COMPLIMENTARY GROUND SHIPPING AND FREE RETURNS Need help finding the perfect item? Schedule time with an in-store Associate via chat or video here.
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Customer service

Pick up in Store

With this service, you can place your orders on and collect them for free from any Tod’s boutique. Consult our Store Locator  to find the nearest store where this service is available.

Buy Online & Return in Store

You can return or change the size of your purchased product in one of the Tod’s boutiques within 14 days of delivery. Check the dedicated page to find the nearest store  where this service is available.

Place the products you would like to return in the original box. Check that items are complete with their packaging and accessories and that all labels are intact and take them to the store. Boutique staff will check the return and give you a confirmation document. We recommend that you keep this document. Upon completion of the return process, you will receive a confirmation email and reimbursement will be made to the payment method used for the online purchase once the items have been returned to the warehouse. Your invoice is required for any exchanges or returns and may be presented in paper or digital form. We would like to remind you that your invoice is attached to the email confirming the order shipment.

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Check availability in boutique

With this service, you can check the availability of your favorite products, including sold out items, at Tod's boutiques around the world via the website. Select the item in your desired size on the product screen and choose your nearest boutique from the list.

Special Packaging

Your order will be elegantly presented in our signature packaging with the iconic Tod's Logo design and a named sticker. Make a special gift to your beloved ones.  tods-premium-services-image-messaggio-regalo

Gift Message

Your Gift may also include a personal message for your beloved one.

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All Tod’s products are Made in Italy. Purchases made via the official website and in store offer a 2-year guarantee.
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