1. Is it possible to make purchases over the telephone?
Our Customer Service Team is available to place an order for you toll free at, 855-303-3253. Monday- Friday 9:00 AM – 6:00 PM EST excluding weekends and national holidays.
Once you have selected the item(s) that you would like to purchase, we will ask you for a delivery address and payment information to confirm the order. We guarantee complete protection of any personal information that you give us during the payment process. You will receive an order confirmation email, detailing items purchased, as soon the process is complete.
2. Is it possible to personalise Tod's Products?
TOD'S offers its clients an exclusive personalization service for the iconic Gommino at, https://www.tods.com/us-en/mygommino.html. We also offer this service in select Tod’s boutiques.
Custom Made my Gommino Item(s) will be ready for shipping in 8 weeks from the date of your order (or within 12 weeks in the event that precious leathers are to be used).
We'd like to remind you that Custom Made products are excluded from returns or exchanges. All sales are final on customer made products.
3. Is there a way to check the availability of a product in store?
The service, "discover online & find it in store" allows clients to verify the availability of items as seen online through our TOD'S Boutiques. Select the desired item and size and choose your nearest Boutique from our Store List in order to verify its availability.
The Store locator link is: https://www.tods.com/us-en/store-locator.html
Please call the store directly to confirm the availability of the product or to request them to hold the item for you.